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“Why should I care?”: The psychology of crisis preparedness
By Dr Claudia van den Heuvel Our perceptions of the likelihood of an event happening are based on how much emotion we feel when thinking about that situation. This is one of the tenets that Daniel...
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Water, water everywhere, but not a drop to drink: A case study in CNI...
By Michael Gilbert Here in the UK, we are fortunate that we have a reliable supply of clean water that rarely comes under serious threat. Water suppliers have comprehensive emergency plans and...
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Business Continuity Planning – 5 Top Tips for Transitioners
By Isobel Nicholas To coincide with BCAW 2013, Business Continuity Awareness Week organised by the Business Continuity Institute (BCI), here are our five Top Tips on transitioning your Business...
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Organisational Resilience: An Interview with Dominic Cockram
Dominic Cockram, CEO of Steelhenge Consulting, discusses Organisational Resilience in an interview with Nigel Allen at Business Continuity World 2012: The slide pack from the Dominic’s keynote speech...
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Steelhenge achieves certification to Business Continuity Standard ISO 22301
By Isobel Nicholas Following our external certification audit on 21st March 2013, the Steelhenge Business Continuity Management System (BCMS) has been recommended for certification to ISO 22301, the...
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Steelhenge certified to ISO 22301 – in a run of successes, sun and hot rails
In a remarkable run of British sporting successes from Andy Murray, the Lions, a Brit sporting the yellow jersey in the Tour and England winning the first test match in the Ashes series, we are...
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No Need to Flap – It’ll Never Happen!
By Andy Cuerel “Stock prices have reached what looks like a permanently high plateau” Economist Irving Fisher in October 1929, three days before the stock market crash that triggered the Great...
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Reflections on BCM World 2013
So, the BCM World Conference 2013 is now over and we can all reflect back on the trends it has presented. Dominic Cockram from Steelhenge led a presentation on “Achieving Control in a Crisis” on the...
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The Crisis Management Conference 2014; Planning for Prosperity with a...
The 2014 Crisis Management Conference (CMC 2014) will take place in London on Thursday 18th September. Delegates will be given a unique opportunity to hear speakers from the BBC, Network Rail, John...
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Launch of BS 11200 – the new British Standard for Crisis Management
In May this year, the Cabinet Office and BSI published BS 11200 – the new British Standard for Crisis Management – Guidance and Good Practice. Its official launch will be on 18th September in London....
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Ebola: The Facts
Last updated: 3rd December 2014 Since the first incidence of Ebola was officially reported in March 2014, the disease has spread virulently across parts of West Africa and claimed 5738 lives in the...
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Key Themes from the Crisis Management Conference 2014
Last month, we were delighted to welcome a capacity audience of international delegates to the Crisis Management Conference (CMC) 2014 in London. The day had an auspicious start with the official...
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Managing Perception: Lessons from the Ebola epidemic shed new light on...
As the tragedy of the Ebola epidemic continues to blight West Africa, the developed world has been reminded once again about the threat that diseases of epidemic proportion and pandemic potential pose...
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Launch of BS 65000, The new British Standard for Organisational Resilience
The new British Standard, Guidance on Organisational Resilience (BS 65000: 2014) was launched on 27th November at the Guildhall in the City of London. The venue was an apt choice for the launch of a...
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Business Impact Analysis: value added or added toil?
The business impact analysis (BIA) is a key facet of any business continuity programme. It sits right at the heart of the benefit that business continuity can bring to any organisation. It has...
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Talk Talk – a network hack by any other name
TalkTalk is the latest in a long line of high profile businesses to undergo a ‘cyber attack’ as they call it. A real pattern is emerging of how these matters are managed in the public domain and it is...
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TalkTalk: The twists and turns of the cyber crisis continue
The story of the TalkTalk cyber crisis and the company’s response continues to unfold as we saw inevitable outrage over the week-end with stories galore of customers with “potentially hacked bank...
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‘Strategic’ and ‘operational’ resilience – establishing more comfortable...
By Dominic Cockram The more I hear of the current discourse on organisational resilience, the more uncomfortable I find myself feeling. The concept has been around for a long time and was brought...
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Engaging the top team in crisis preparedness
Chief executives, managing directors and other senior business leaders are failing to engage fully in crisis preparedness and risk undermining their organisation’s ability to manage crises, according...
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Top Tips for successful Business Continuity planning
By Andy Cuerel Business Continuity Management Systems (BCMS) encompass comprehensive and often detailed suites of activities. Comprehensive, however, does not equate to incomprehensible. And detailed...
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